Terms and Conditions

Terms and Conditions

Prices and availability of products:
Prices and availability of products of the Web are valid except www.gorila.info last. If stocks of a requested product, the customer will be notified immediately within 48 hours in those cases as possible will propose a product performance and similar characteristics or a new delivery or refund of the amount paid for advance if the case up to 48h. Please check availability Product exact date indicated input is always approximate, vary from one or two days of the date indicated.

Delivery times and deliveries with faults:
The delivery time for each item will depend on the availability of the same and this is indicated in the product details. The delivery time also depends on the payment method that you select at the time of ordering.

In the event that the product arrives in defective or damaged condition usually resulting from transport, it will be exchanged for the same product in perfect condition without any additional charge. In this sense, if we communicate the incidence within 24 hours after receipt of order, also you should be noted on the delivery note of the carrier’s damage has been detected in the delivery of your order, for example, wet pack, package open or unsealed package to blow open plastic etc., insurance mediator will be directly responsible for the damage and incident management will be shorter.

IMPORTANT: You must inform us within the next 24 hours for delivery of product deterioration, breakage shipping due to causes transport via email, telephone contact 00376 822 704 within that period as well as the carrier used for delivery. Outside this period the insurance mediator is not liable for damages caused by it. Please inspect the product the same day delivery to avoid complications of a possible claim.

The prices shown on www.gorila.info are net and are inclusive 4.5% of Andorra VAT.